BEST WESTERN FALLSVIEW

6289 Fallsview Blvd., Niagara Falls, ON L2G3V7 Canada (CAN)
3.0 Star Downtown Hotel
43.08456-79.08296
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Average
3.0/ 5

Based on 1280 guest reviews

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  • With an outdoor pool!
  • Avg. Group Discount of 11.0%!
  • 250 rooms in property
  • Hotel has 6 floors
  • Check-in: 4:00pm
  • Check-out: 11:00am
  • Groups & Meetings rating of 7.6/10
  • 2 conference rooms in property

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Room Types

Check Rates 1 King Bed Oversized Balcon Wireless High Speed
Non-Smoking
Check Rates 1 King Bed Wireless High Speed Balcon
Non-Smoking
Check Rates 2 Double Beds 3rddouble Balcon Wireless High Speed
Non-Smoking
Check Rates 2 Double Beds Ctyard High Speed Coffee Maker Iron
Non-Smoking
Check Rates 2 Double Beds Poolvw High Speed Coffee Maker Iron
Non-Smoking
Check Rates 2 Double Beds Wireless High Speed Balcon
Non-Smoking
Check Rates 2 Queen Beds Ctyard High Speed Coffee Maker Iron
Non-Smoking
Check Rates 2 Queen Beds Sunset Oversized Balcon
Non-Smoking
Check Rates 2 Queen Beds Towrvw Oversized Balcon
Non-Smoking
Check Rates Deluxe Room 1 King Bed City View (W Private Balcony Patio)
Non-Smoking
Check Rates Deluxe Room 1 King Bed City View (W Private Balcony Patio) Web Special
Non-Smoking
Check Rates Family Suite (3 Double Beds with Private Balcony Patio)
Non-Smoking
Check Rates Family Suite (3 Double Beds with Private Balcony Patio) Web Special
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Ovrszd Balcon Wireless High Speed
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Wireless High Speed Balcon
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds 3rdouble Balcon Wireless High Speed
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Ctyard High Speed Coffee Maker Iron
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Poolvw High Speed Coffee Maker Iron
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Wireless High Speed Balcon
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Ctyard High Speed Coffee Maker Iron
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Sunset Ovrszd Balcon
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Towrvw Ovrszd Balcon
Non-Smoking
Check Rates Room 1 King Bed (Sunset View with Private Balcony Patio)
Non-Smoking
Check Rates Room 1 King Bed (Sunset View with Private Balcony Patio) Web Special
Non-Smoking
Check Rates Room 2 Double Beds City View (with Private Balcony Patio)
Non-Smoking
Check Rates Room 2 Double Beds City View (with Private Balcony Patio) Web Special
Non-Smoking
Check Rates Room 2 Double Beds Pool View (W Private Balcony Patio)
Non-Smoking
Check Rates Room 2 Double Beds Pool View (W Private Balcony Patio) Web Special
Non-Smoking
Check Rates Room 2 Queen Beds (Sunset View with Private Balcony Patio)
Non-Smoking
Check Rates Room 2 Queen Beds (Sunset View with Private Balcony Patio) Web Special
Non-Smoking
Check Rates Room 2 Queen Beds Courtyard View (with Private Balcony Patio)
Non-Smoking
Check Rates Room 2 Queen Beds Courtyard View (with Private Balcony Patio) Web Special
Non-Smoking
Check Rates Room 2 Queen Beds Patio (Casino Tower View with Private Balcony)
Non-Smoking
Check Rates Room 2 Queen Beds Patio (Casino Tower View with Private Balcony) Web Special
Non-Smoking
Check Rates Standard Room 2 Double Beds Courtyard View (with Private Balcony Patio)
Non-Smoking
Check Rates Standard Room 2 Double Beds Courtyard View (with Private Balcony Patio) Web Special
Non-Smoking

Local Attractions

Niagara Falls, Fallsview Casino, Skylon Tower, Imax Theatre, Queen Victoria Park, Clifton Hill Attractions, Maid of the Mist, Journey behind the Falls, Casino Niagara.

Verified Reviews of Best Western Fallsview

Below are the verified reviews from guests that we have booked recently:
"Location is very nice"
Overall Score4.0/ 5
Will be back again.
(Meeting planner, booked 24 rooms), from US flag
28-May-2014 Verified Review, stayed from Sat May 24 to Mon May 26 2014 at a $90.00 group rate (10% discount).

Summary of Verified Reviews

Good to know

  • Expensive parking

    “Hotel parking is a rip off” “Charge too much for parking”

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

  • Unpleasant entrance area

    “Elevator was broken” “Hallway carpets were old and dirty”

  • Unclean hotel facilities

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

79/100
1121 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

71/100
951 reviews

Friendly service, but poor management. General service, restaurant service and reception are decent. Booking process is sufficient. Hotel security is not good.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

56/100
783 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Unclean hotel facilities. Unclean wellness & sports facilities.

“Hotel room was clean and very spacious” “Building is old, smelly” “Carpet in the room was stained”

Room

54/100
1691 reviews

Great balconies with amazing views in big, decently clean rooms. Bad minibars in old, poorly-maintained rooms. Small rooms and dirty bathrooms. Substandard furniture, A/C, TV's and kitchenettes.

“Pillows were horrible” “Walls and carpet looked stained” “Coffee maker was dirty”

Value

52/100
877 reviews

Fairly good value for money. Expensive breakfast and dining. Free internet. Standard beverage prices.

“Price was terrific” “Hotel restaurant is overpriced” “Overpriced for breakfast”

Food

46/100
204 reviews

Restaurant is overpriced with bland food. Fine menu and okay dining, with good desserts.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

32/100
143 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Amenities

30/100
484 reviews

Unattractive terrace. Outdated facilities, not accessible for those with handicaps. Decent enough hotel grounds, but unpleasant entrance area. Bad architecture.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

WiFi

25/100
99 reviews

WiFi's cheap, but poor quality.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Vibe

24/100
556 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Hotel is relatively luxurious. Good choice for a city trip. Fine for a budget trip.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 47% by couples, with a score of 71

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Very small bathroom”

  • Wonderful sightseeing

    “Close to attractions in downtown” “Close to most attractions”

  • Nice balcony

    “Private balcony” “HUGE balcony”

  • Noisy

    “Roadside motel” “Air conditioner was extremely loud”

Review highlights

Location

74/100
170 reviews

Great location. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

67/100
139 reviews

Service efficiency and reception are OK, but management are lacking. Great, friendly housekeeping.

“Maids were fantastic” “Wait staff was terrible” “Hotel staff and security were very rude”

Room

50/100
280 reviews

Outdated rooms with bad furniture in need of maintenance. Big rooms with excellent views, excellent balconies, and excellent beds. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Pillows were horrible” “Carpet in the room was stained” “Coffee maker was dirty”

Cleanliness

46/100
115 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Building is old, smelly” “Carpet in the room was stained” “Hallway carpets were old and dirty”

Value

45/100
136 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Food

42/100
30 reviews

Restaurant is overpriced with bland food.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

33/100
24 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Vibe

25/100
93 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

WiFi

24/100
13 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Amenities

23/100
77 reviews

Old facilities and unpleasant entrance area.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Ranked top 50% by families, with a score of 66

Good to know

  • Interesting excursions

    “Enormous gulf” “Nearby the water falls”

  • Bad kitchenette

    “Coffee machine was never cleaned” “No bar fridge or microwave”

  • Bad furniture

    “Outdated fixtures” “Chair was broken”

  • Unpleasant entrance area

    “Elevator was broken” “Hallway carpets were old and dirty”

Review highlights

Location

76/100
153 reviews

Great location. Expensive, terrible parking. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

73/100
132 reviews

Friendly and acceptably professional service, with decent reception but bad management.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

49/100
111 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Unclean hotel facilities.

“Building is old, smelly” “Carpet in the room was stained” “Hallway carpets were old and dirty”

Room

49/100
240 reviews

Bad minibars in old, poorly-maintained rooms. Big rooms with excellent views, excellent balconies, and excellent beds. Rooms are relatively tidy, but furniture is bad, with substandard TV's and A/C. Filthy bathrooms and subpar kitchenettes.

“Pillows were horrible” “Carpet in the room was stained” “Coffee maker was dirty”

Value

48/100
127 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Food

44/100
32 reviews

Restaurant is overpriced with bland food.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

34/100
29 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Amenities

25/100
77 reviews

Old facilities and unpleasant entrance area.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

WiFi

24/100
13 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Vibe

22/100
90 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 32% by business travelers, with a score of 72

Good to know

  • Bad internet service

    “Internet Wifi did not work” “Internet was unavailable which was extremely disappointing”

  • Old rooms

    “A/C unit was dated” “Hotel room was very outdated”

  • Hotel is outdated

    “Hallways were still very dated” “Hotel room was very outdated”

  • Poor vibe

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

79/100
17 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

72/100
12 reviews

Friendly service.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

60/100
11 reviews

Room cleanliness is acceptable.

“Everything was spotless” “Hotel room was clean and very spacious” “Building is old, smelly”

Room

54/100
28 reviews

Old, but fairly clean rooms. Comfortable beds in spacious rooms.

“Shower was terrible” “Coffee maker was dirty” “Carpet was dirty”

Value

52/100
11 reviews

Fairly good value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Excellent, economical hotel”

WiFi

29/100
3 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Vibe

24/100
10 reviews

Poor vibe. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 49% by solo travelers, with a score of 72

Good to know

  • Expensive parking

    “Hotel parking is a rip off” “Charge too much for parking”

  • Poor hotel buildings

    “Patio was terrible” “Building is old, smelly”

  • Bad amenities

    “Patio was terrible” “Building is old, smelly”

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

Review highlights

Service

75/100
12 reviews

Friendly service.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Location

75/100
11 reviews

Great location. Expensive, terrible parking.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Cleanliness

51/100
9 reviews

Room cleanliness is acceptable.

“Everything was spotless” “Hotel room was clean and very spacious” “Building is old, smelly”

Room

50/100
12 reviews

Clean enough, but thoroughly unpleasant, rooms.

“Pillows were horrible” “Carpet in the room was stained” “Coffee maker was dirty”

Value

46/100
9 reviews

Poor value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Amenities

28/100
4 reviews

Poor hotel buildings.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Good to know

  • Expensive parking

    “Hotel parking is a rip off” “Charge too much for parking”

  • Bad minibar

    “Did not include a refrigerator” “No bar fridge or microwave”

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

  • Hotel is outdated

    “Hallways were still very dated” “Hotel room was very outdated”

Review highlights

Location

75/100
42 reviews

Great location. Expensive, terrible parking.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

69/100
35 reviews

Friendly, more-or-less professional service, and so-so reception.

“Maids were fantastic” “Check in staff was excellent” “Staff excellent”

Cleanliness

58/100
11 reviews

Room cleanliness is acceptable.

“Hotel room was clean and very spacious” “Building is old, smelly” “Carpet in the room was stained”

Room

54/100
50 reviews

Large, relatively tidy rooms but bathrooms are not great. Ancient rooms with terrible minibars.

“Shower was terrible” “Coffee maker was dirty” “Bathtub was dirty”

Food

51/100
10 reviews

Food is all right.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Value

48/100
30 reviews

Poor value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Bar

47/100
3 reviews

Bar is not good.

“No beverages” “Empty beer” “Basic breakfast with tea”

Amenities

28/100
4 reviews

Poor hotel buildings.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Breakfast

27/100
8 reviews

Bad breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Vibe

25/100
15 reviews

Poor vibe. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 65% by families, with a score of 64

Good to know

  • Friendly service

    “Attentive and polite staff” “Manager who was surprisingly polite and accommodating”

  • Great location

    “Location was amazing” “Price and location was perfect”

  • Poor vibe

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

77/100
15 reviews

Great location.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Comfort

76/100
6 reviews

Rather comfortable.

“Hotel room was clean and very spacious” “My wife enjoyed sleeping” “Cleanliness and comfort were excellent”

Service

70/100
11 reviews

Service is average, but very friendly.

“Maids were fantastic” “Check in staff was excellent” “Wait staff was terrible”

Room

53/100
14 reviews

Room is all right.

“Shower was terrible” “Coffee maker was dirty” “Bathtub was dirty”

Value

50/100
9 reviews

Poor value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Vibe

25/100
5 reviews

Poor vibe.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 56% by couples, with a score of 72

Good to know

  • Poor hotel buildings

    “Patio was terrible” “Building is old, smelly”

  • Hotel is outdated

    “Hallways were still very dated” “Hotel room was very outdated”

  • Bad amenities

    “Patio was terrible” “Building is old, smelly”

  • Poor vibe

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

80/100
6 reviews

Great location.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

62/100
4 reviews

Service is adequate.

“More informed staff” “Maids were fantastic” “Wait staff was terrible”

Room

52/100
8 reviews

Room is all right.

“Carpet in the room was stained” “Coffee maker was dirty” “With mold in the shower”

Value

51/100
5 reviews

Fairly good value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Great deal for price”

Amenities

29/100
3 reviews

Poor hotel buildings.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Vibe

24/100
5 reviews

Poor vibe. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Good to know

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

  • Old rooms

    “A/C unit was dated” “Hotel room was very outdated”

  • Spacious rooms

    “Hotel room was clean and very spacious” “Rooms were spacious and clean”

  • Hotel is outdated

    “Hallways were still very dated” “Hotel room was very outdated”

Review highlights

Location

79/100
16 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Comfort

77/100
9 reviews

Large, comfortable rooms.

“Hotel room was clean and very spacious” “My wife enjoyed sleeping” “Cleanliness and comfort were excellent”

Service

69/100
6 reviews

Service is average, but very friendly.

“Maids were fantastic” “Check in staff was excellent” “Staff excellent”

Cleanliness

58/100
5 reviews

Clean.

“Everything was spotless” “Hotel room was clean and very spacious” “Building is old, smelly”

Room

52/100
18 reviews

Mediocre, old looking rooms. Spacious rooms.

“Shower was terrible” “Walls and carpet looked stained” “Coffee maker was dirty”

Value

49/100
11 reviews

Poor value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Food

40/100
5 reviews

Food is not good.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Vibe

23/100
6 reviews

Poor vibe. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 85% by couples, with a score of 72

Good to know

  • Great location

    “Location was amazing” “Price and location was perfect”

  • Poor value for money

    “Hotel restaurant is overpriced” “Overpriced for breakfast”

Review highlights

Location

78/100
7 reviews

Great location.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Room

53/100
8 reviews

Room is all right.

“Pillows were horrible” “Walls and carpet looked stained” “Coffee maker was dirty”

Value

50/100
5 reviews

Fairly good value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Excellent, economical hotel”

Good to know

  • Expensive parking

    “Hotel parking is a rip off” “Charge too much for parking”

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

  • Unpleasant entrance area

    “Elevator was broken” “Hallway carpets were old and dirty”

  • Unclean hotel facilities

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

79/100
1045 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

71/100
898 reviews

Excellent service and housekeepers, but bad management. General service, restaurant service and reception are decent. Booking process is sufficient. Hotel security is not good.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

56/100
764 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Unclean hotel facilities. Unclean wellness & sports facilities.

“Everything was spotless” “Hotel room was clean and very spacious” “Building is old, smelly”

Room

54/100
1603 reviews

Great balconies with amazing views in big, decently clean rooms. Bad minibars in old, poorly-maintained rooms. Small rooms and dirty bathrooms. Substandard furniture, A/C, TV's and kitchenettes.

“Shower was terrible” “Coffee maker was dirty” “Carpet was dirty”

Value

53/100
823 reviews

Fairly good value for money. Expensive breakfast and dining. Free internet. Affordable beverage prices.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Amazing price”

Food

45/100
186 reviews

Restaurant is overpriced with bland food. Fine menu and okay dining, with good desserts.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

33/100
125 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Amenities

30/100
474 reviews

Unattractive terrace. Outdated facilities, not accessible for those with handicaps. Decent enough hotel grounds, but unpleasant entrance area. Bad architecture.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Vibe

24/100
530 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Hotel is relatively luxurious.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

WiFi

24/100
94 reviews

WiFi's cheap, but poor quality.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Ranked top 51% by couples, with a score of 69

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Very small bathroom”

  • Noisy

    “Roadside motel” “Air conditioner was extremely loud”

  • Wonderful housekeeping

    “Friendly and efficient chambermaids” “Friendly cleaning staff”

  • Wonderful sightseeing

    “Close to attractions in downtown” “Close to most attractions”

Review highlights

Location

73/100
149 reviews

Great location. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

69/100
132 reviews

Service efficiency and reception are OK, but management are lacking. Great, friendly housekeeping.

“Maids were fantastic” “Attentive and polite staff” “Check in staff was excellent”

Room

50/100
260 reviews

Outdated rooms with bad furniture in need of maintenance. Big rooms with excellent views, excellent balconies, and excellent beds. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Shower was terrible” “Coffee maker was dirty” “Carpet was dirty”

Cleanliness

46/100
110 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Building is old, smelly” “Carpet in the room was stained” “Hallway carpets were old and dirty”

Value

45/100
123 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Food

42/100
26 reviews

Restaurant is overpriced with bland food.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

33/100
18 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Vibe

25/100
86 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

WiFi

24/100
13 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Amenities

23/100
74 reviews

Old facilities and unpleasant entrance area.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Ranked top 50% by families, with a score of 65

Good to know

  • Interesting excursions

    “Enormous gulf” “Nearby the water falls”

  • Bad kitchenette

    “Coffee machine was never cleaned” “No bar fridge or microwave”

  • Bad furniture

    “Outdated fixtures” “Chair was broken”

  • Bad breakfast

    “Overpriced for breakfast” “Basic breakfast with tea”

Review highlights

Location

78/100
132 reviews

Great location. Expensive, terrible parking. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

73/100
116 reviews

Friendly and acceptably professional service, with decent reception but bad management.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

50/100
107 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Unclean hotel facilities.

“Building is old, smelly” “Carpet in the room was stained” “Hallway carpets were old and dirty”

Room

50/100
218 reviews

Bad minibars in old, poorly-maintained rooms. Big rooms with excellent views, excellent balconies, and excellent beds. Rooms are relatively tidy, but furniture is bad, with substandard TV's and A/C. Filthy bathrooms and subpar kitchenettes.

“Pillows were horrible” “Carpet in the room was stained” “Coffee maker was dirty”

Value

49/100
114 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Food

43/100
29 reviews

Restaurant is overpriced with bland food.

“IHOP restaurant is very pricey” “Hotel restaurant is overpriced” “Terrible cinnamon”

Breakfast

35/100
26 reviews

Overpriced, subpar breakfast.

“Overpriced for breakfast” “Basic breakfast with tea” “Fairly crappy breakfast”

Amenities

25/100
74 reviews

Old facilities and unpleasant entrance area.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

WiFi

23/100
12 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Vibe

22/100
84 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 32% by business travelers, with a score of 73

Good to know

  • Bad internet service

    “Internet Wifi did not work” “Internet was unavailable which was extremely disappointing”

  • Old rooms

    “A/C unit was dated” “Hotel room was very outdated”

  • Hotel is outdated

    “Hallways were still very dated” “Hotel room was very outdated”

  • Poor vibe

    “Building is old, smelly” “Hallway carpets were old and dirty”

Review highlights

Location

79/100
16 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Service

72/100
11 reviews

Friendly service.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Cleanliness

60/100
11 reviews

Room cleanliness is acceptable.

“Everything was spotless” “Hotel room was clean and very spacious” “Building is old, smelly”

Room

54/100
26 reviews

Old, but fairly clean rooms. Comfortable beds in spacious rooms.

“Shower was terrible” “Carpet in the room was stained” “Coffee maker was dirty”

Value

52/100
11 reviews

Fairly good value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Hotel parking is a rip off”

WiFi

29/100
3 reviews

Bad internet service.

“Internet Wifi did not work” “Internet was unavailable which was extremely disappointing” “Wi-Fi at the hotel sucked”

Vibe

24/100
10 reviews

Poor vibe. Hotel is outdated.

“Building is old, smelly” “Hallway carpets were old and dirty” “Hotel is very old and rundown”

Ranked top 57% by solo travelers, with a score of 72

Good to know

  • Expensive parking

    “Hotel parking is a rip off” “Charge too much for parking”

  • Poor hotel buildings

    “Patio was terrible” “Building is old, smelly”

  • Bad amenities

    “Patio was terrible” “Building is old, smelly”

  • Poor access to parking

    “No fridge and parking” “Parking was terrible”

Review highlights

Service

75/100
10 reviews

Fantastic service.

“Maids were fantastic” “Check in staff was excellent” “Staff there were amazing”

Location

75/100
8 reviews

Great location. Expensive, terrible parking.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Cleanliness

53/100
7 reviews

Clean.

“Everything was spotless” “Our safe clean relaxing” “Hotel room was clean and very spacious”

Room

51/100
11 reviews

Room is all right.

“Walls and carpet looked stained” “Coffee maker was dirty” “With mold in the shower”

Value

46/100
7 reviews

Poor value for money.

“Hotel restaurant is overpriced” “Overpriced for breakfast” “Charge for parking sucks”

Amenities

28/100
4 reviews

Poor hotel buildings.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Good to know

  • Poor hotel buildings

    “Patio was terrible” “Building is old, smelly”

Review highlights

Location

79/100
5 reviews

Great location.

“Location was amazing” “Price and location was perfect” “Beautiful room, and location”

Room

55/100
4 reviews

Room is all right.

“Shower was terrible” “Coffee maker was dirty” “Carpet was dirty”

Amenities

29/100
4 reviews

Poor hotel buildings.

“Patio was terrible” “Building is old, smelly” “Hallway carpets were old and dirty”

Review Semantics by TrustYou

Customer Reviews of Best Western Fallsview

3.0 out of 5. Based on 1280 guest reviews , Average

Details / Other Expenses

Check In: 4:00pm
Check Out: 11:00am
Year of Last Renovation: 2007
Floors: 6
Rooms: 250
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 250
Handicap Rooms:
Suites: 0
Meeting Rooms: 2
Policies / Expenses
Cancellation:
72 hours prior to arrival in peak season (May to October) 4pm day of arrival in off season
Nightly Parking: $12
Typical Group Deposit: 50%
Total Taxes: 14.00%
Total Misc Fees: $10.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Nearest airport is Buffalo International Airport, located approx 42 Kilometres/26 miles from the hotel. The next nearest is the Toronto airport, located approx 122 Kilometres/76 miles from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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