METROPOLITAN RESORT ORLANDO

8444 Austrian Court, Orlando, FL 32819 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Convention Center Spa or Beach Resort in Orange County
28.44184-81.47175
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Poor
2.5/ 5

Based on 1191 guest reviews

Show Guest Reviews
  • Has outdoor swimming pool
  • Comp. Breakfast
  • Fitness + Health Center
  • 297 rooms in property
  • 5 floors in property
  • Check-out: 12 Noon
  • Group score of 5.0/10

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Include Discounts:

Room Types

Check RatesDeluxe Room 1 King Bed with Sofa Bed
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds
Non-Smoking
Check RatesDouble Double Room (without Breakfast) Room Only
Non-Smoking
Check RatesDouble Room (without Breakfast) Room Only
Non-Smoking
Check RatesDouble Room 2 Double Beds
Non-Smoking
Check RatesDouble Room Room Only
Non-Smoking
Check RatesTwin Room Room Only
Non-Smoking

Local Attractions

Universal Studios, Islands of Adventure, City Walk, Sea World, Wet N' Wild, Aquatica, Mystery Sleuth Dinner Show, Holy Land Experience, Disney, Orange County Convention Center

Verified Reviews of Metropolitan Resort Orlando

Below are the verified reviews from guests that we have booked recently:
"Fine stay."
Overall Score4.0/ 5
No comments.
(Individual traveler, booked 1 room), from US flag
14-Apr-2014 Verified Review
"Dirty!"
Overall Score1.0/ 5
This place was nothing like they advertise! Dirty rooms, dirty pool, The YMCA was nasty too. Broken toilets, stinky rooms, broken elevator. Not a good experience all together. Hampton Inns are so much nicer.
(Group coordinator, booked 2 rooms), from US flag
31-Mar-2014 Verified Review
"Really bad"
Overall Score2.0/ 5
One of the worst hotels I've stayed at. Would not return.
(Group coordinator, booked 2 rooms), from US flag
08-Feb-2014 Verified Review

Summary of Verified Reviews

Summary of 4,553 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
45
Poor

Close to Universal Studios. Great excursions and sightseeing. Good accessibility by car.

“Close to restaurants and attractions” “Close to area attractions”

Great City Hotel Top 23% in city
Good Economy Hotel Top 32% in city

Good to know

  • TV is not good

    “Television and phone are outdated” “Remote control broken”

  • Poorly-maintained rooms

    “A/c was broken” “AC was broken”

  • Poor bathroom

    “Bath room was so disgusting” “Rusty and dirty bathrooms”

  • Unpleasant entrance area

    “Tiny hotel lobby” “Stains on lobby furniture”

Review highlights

Location

89/100
691 reviews

Great location near the airport. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Poor access to parking. Convenient car access and well-priced parking. Close to business sites.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

69/100
589 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices.

“Internet was not free” “Charged twice for my stay” “Worst customer service and also charge”

Breakfast

40/100
268 reviews

Breakfast affordable but not so tasty.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

33/100
1321 reviews

Service is unprofessional with bad housekeeping and management. Bad reception and unfriendly staff. Room service is poor. Hotel security is not good. Disorganized booking process.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

31/100
754 reviews

Uncomfortable, with too much noise and bad A/C. Small bathrooms, okay room size, and uncomfortable beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

WiFi

24/100
336 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Bar

23/100
60 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Cleanliness

20/100
1153 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

20/100
2196 reviews

Filthy old rooms, and horrible minibars and TV's. Small rooms and dirty bathrooms. Run-down, moderate sized rooms with okay views and bad A/C. Beds, furniture and kitchenette are below average.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

18/100
599 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unfriendly atmosphere. Unstylish Hotel. Luxurious Hotel. Good choice for a city trip. Fine for a budget trip.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

14/100
579 reviews

Unpleasant kids facilities. Old facilities and unpleasant entrance area. Unattractive hotel grounds. Unattractive terrace.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 94% by families, with a score of 47

Good to know

  • Disorganized booking process

    “Worst hotel reservation” “Trouble finding our reservation”

  • Wonderful sightseeing

    “Close to area attractions” “Easy access to attractions”

  • Fair breakfast prices

    “Free hot breakfast” “Free breakfast though”

  • Bad kitchenette

    “Didn't have a microwave” “No complementary coffee machine”

Review highlights

Location

93/100
148 reviews

Great location. Great sightseeing, restaurants and shopping nearby.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

73/100
105 reviews

Best value for money. Internet is affordable. Fair breakfast prices.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Breakfast

38/100
50 reviews

Breakfast affordable but not so tasty.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

25/100
233 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception. Disorganized booking process.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

24/100
103 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“A/c was broken” “AC was broken” “Bed spread had several stains”

WiFi

23/100
68 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Bar

23/100
12 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Cleanliness

18/100
198 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

18/100
376 reviews

Unclean, badly-maintained rooms and bathrooms. Rooms are average size, although old with poor beds and bad furniture. Terrible kitchenettes, minibars, TV's, and A/C.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

17/100
86 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Unfriendly atmosphere.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

10/100
91 reviews

Old facilities and unpleasant entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 93% by couples, with a score of 52

Good to know

  • Good accessibility by car

    “I4 Clean” “Close to anywhere you want to go”

  • Poor access to parking

    “No car parking” “No place to park”

  • Good restaurants & bars in the area

    “Easy walk to area restaurants” “Right near the strip”

  • Great shopping

    “Premium outlet mall” “Within walking distance to lots of food shopping”

Review highlights

Location

92/100
114 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

69/100
81 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices.

“Internet was not free” “Charged twice for my stay” “Worst customer service and also charge”

Comfort

39/100
105 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Breakfast

36/100
38 reviews

Breakfast affordable but not so tasty.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

34/100
142 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Bar

25/100
11 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

WiFi

22/100
47 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

20/100
147 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

19/100
322 reviews

Unclean, badly-maintained rooms and bathrooms. Rooms are average size, although old with poor beds and bad furniture. Terrible kitchenettes, minibars, TV's, and A/C.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Amenities

12/100
67 reviews

Old facilities and unpleasant entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Vibe

12/100
69 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Unfriendly atmosphere.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Ranked top 97% by business travelers, with a score of 40

Good to know

  • Bad air conditioning

    “AC unit was so loud” “A/c was broken”

  • Bad minibar

    “No refrigerator or microwave” “Mini fridge did not work”

  • Bad breakfast

    “Complimentary breakfast non existent” “Stale bagels and toast”

  • Poorly-maintained rooms

    “A/c was broken” “AC was broken”

Review highlights

Location

88/100
34 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

71/100
30 reviews

Best value for money. Internet is affordable.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Food

47/100
5 reviews

Food is not good.

“Without cream cheese” “NO WAFFLES” “No restaurant”

Breakfast

44/100
15 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

41/100
50 reviews

Service staff are unprofessional, but quite friendly and reception is poor.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

34/100
29 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

“A/c was broken” “AC was broken” “Bed spread had several stains”

WiFi

26/100
11 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Bar

25/100
5 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Cleanliness

23/100
43 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

23/100
96 reviews

Unclean, badly-maintained rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

20/100
20 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

12/100
22 reviews

Poor buildings and an uninspiring entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 95% by solo travelers, with a score of 55

Good to know

  • Old facilities

    “Construction seems to be old” “Outside area is not up to date”

  • Hotel is outdated

    “Gym was outdated” “Television and phone are outdated”

  • Old rooms

    “Television and phone are outdated” “Sheets seemed old”

  • Noisy

    “A/C so noisy” “AC unit was so loud”

Review highlights

Location

90/100
40 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Food

47/100
5 reviews

Food is not good.

“Without cream cheese” “NO WAFFLES” “No restaurant”

Breakfast

40/100
16 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Comfort

35/100
35 reviews

Uncomfortable, noisy rooms with poor beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Service

34/100
61 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

26/100
102 reviews

Outdated, dirty rooms which are poorly-maintained. Filthy bathrooms and bad beds, furniture, and TVs.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

WiFi

26/100
32 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

19/100
47 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Amenities

16/100
40 reviews

Old facilities and unpleasant entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Vibe

14/100
36 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Good to know

  • Poor beds

    “Bed spread had several stains” “Sheets were disgusting”

  • Poor bathroom

    “Bath room was so disgusting” “Rusty and dirty bathrooms”

  • Hotel is outdated

    “Gym was outdated” “Television and phone are outdated”

  • Dirty room

    “Fridge was smelly and dirty” “Carpet was stained and dirty”

Review highlights

Comfort

36/100
9 reviews

Not very comfortable, with bad beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Service

30/100
5 reviews

Service is poor.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

20/100
15 reviews

Dirty rooms with uncomfortable beds and horrible bathrooms.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Cleanliness

17/100
8 reviews

Dirty room.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Vibe

16/100
4 reviews

Poor vibe. Hotel is outdated.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Good to know

  • Poorly-maintained rooms

    “A/c was broken” “AC was broken”

  • TV is not good

    “Television and phone are outdated” “Remote control broken”

  • Poor bathroom

    “Bath room was so disgusting” “Rusty and dirty bathrooms”

  • Unpleasant entrance area

    “Tiny hotel lobby” “Stains on lobby furniture”

Review highlights

Location

88/100
554 reviews

Great location near the airport. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Poor access to parking. Convenient car access and well-priced parking. Close to business sites.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

69/100
523 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices.

“Charged twice for my stay” “Worst customer service and also charge” “Awesome price”

Breakfast

44/100
208 reviews

Breakfast affordable but not so tasty.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

34/100
1176 reviews

Service is unprofessional with bad housekeeping and management. Bad reception and unfriendly staff. Room service is poor. Hotel security is not good. Disorganized booking process.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

30/100
681 reviews

Noisy room lacking in comfort. Cramped bathrooms, uncomfortable beds, and inadequate A/C.

“A/c was broken” “AC was broken” “Bed spread had several stains”

WiFi

24/100
283 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Bar

22/100
50 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Cleanliness

20/100
1051 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

20/100
1953 reviews

Dirty old rooms with inadequate A/C. Uncomfortable beds, run-down rooms, and bad minibars. Small rooms and dirty bathrooms. Bad TV's, furniture, and kitchenettes.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

19/100
545 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Luxurious Hotel.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

13/100
528 reviews

Unpleasant kids facilities. Old facilities and unpleasant entrance area. Unattractive hotel grounds.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 96% by families, with a score of 39

Good to know

  • Fair breakfast prices

    “Free hot breakfast” “Free breakfast though”

  • Disorganized booking process

    “Worst hotel reservation” “Trouble finding our reservation”

  • Wonderful sightseeing

    “Close to area attractions” “Easy access to attractions”

  • Noisy

    “A/C so noisy” “AC unit was so loud”

Review highlights

Location

92/100
105 reviews

Great location. Great sightseeing, restaurants and shopping nearby.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

72/100
83 reviews

Best value for money. Internet is affordable. Fair breakfast prices.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Breakfast

40/100
32 reviews

Breakfast affordable but not so tasty.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

26/100
169 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception. Disorganized booking process.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

25/100
85 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“A/c was broken” “AC was broken” “Bed spread had several stains”

WiFi

25/100
51 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Bar

25/100
9 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Cleanliness

20/100
162 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Vibe

18/100
67 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Unfriendly atmosphere.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Room

18/100
292 reviews

Unclean, badly-maintained rooms and bathrooms. Rooms are average size, although old with poor beds and bad furniture. Terrible kitchenettes, minibars, TV's, and A/C.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Amenities

13/100
72 reviews

Poor buildings and an uninspiring entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 95% by couples, with a score of 44

Good to know

  • Good accessibility by car

    “I4 Clean” “Close to anywhere you want to go”

  • Poor access to parking

    “No car parking” “No place to park”

  • Good restaurants & bars in the area

    “Easy walk to area restaurants” “Right near the strip”

  • Great shopping

    “Premium outlet mall” “Within walking distance to lots of food shopping”

Review highlights

Location

92/100
84 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

69/100
65 reviews

Fairly good value for money. Internet is affordable.

“No free WI-FI” “Charged twice for my stay” “Worst customer service and also charge”

Breakfast

38/100
25 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Comfort

34/100
86 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Spacious rooms.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Service

34/100
126 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

WiFi

23/100
36 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

22/100
127 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Bar

22/100
7 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

Room

18/100
261 reviews

Untidy rooms and bathrooms with substandard TV's and furniture. Large but poorly-maintained rooms, and uncomfortable beds. Outdated rooms with bad kitchenettes, minibars and A/C.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

13/100
58 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

11/100
60 reviews

Old facilities and unpleasant entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 97% by business travelers, with a score of 37

Good to know

  • Bad air conditioning

    “AC unit was so loud” “A/c was broken”

  • Bad minibar

    “No refrigerator or microwave” “Mini fridge did not work”

  • Bad breakfast

    “Complimentary breakfast non existent” “Stale bagels and toast”

  • Old rooms

    “Television and phone are outdated” “Sheets seemed old”

Review highlights

Location

88/100
30 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

70/100
29 reviews

Best value for money. Internet is affordable.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Food

47/100
5 reviews

Food is not good.

“Without cream cheese” “NO WAFFLES” “No restaurant”

Breakfast

44/100
15 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

41/100
48 reviews

Service staff are unprofessional, but quite friendly and reception is poor.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

34/100
29 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Cleanliness

24/100
41 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

WiFi

24/100
10 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Room

21/100
92 reviews

Unclean, badly-maintained rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Vibe

20/100
18 reviews

Poor vibe. Hotel is outdated.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

12/100
20 reviews

Poor hotel buildings.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 96% by solo travelers, with a score of 49

Good to know

  • Old facilities

    “Construction seems to be old” “Outside area is not up to date”

  • Unpleasant entrance area

    “Tiny hotel lobby” “Stains on lobby furniture”

  • Hotel is outdated

    “Gym was outdated” “Television and phone are outdated”

  • Poor hotel buildings

    “Unprofessional Reception Area” “Building was disgusting and poorly maintained”

Review highlights

Location

91/100
30 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

74/100
30 reviews

Best value for money. Internet is affordable.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Breakfast

41/100
11 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Comfort

35/100
30 reviews

Not very comfortable, with bad beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Service

33/100
51 reviews

Unfriendly and unprofessional service with a hostile reception.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

26/100
86 reviews

Outdated, dirty rooms which are poorly-maintained. Filthy bathrooms and bad beds, furniture, and TVs.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

WiFi

26/100
25 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

20/100
41 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Vibe

16/100
29 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

15/100
34 reviews

Old facilities and unpleasant entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Good to know

  • Unfriendly atmosphere

    “Haunted feeling” “Lie about everything”

  • Dirty bathroom

    “Rusty and dirty bathrooms” “Bathroom floor was filthy”

  • Dirty room

    “Fridge was smelly and dirty” “Carpet was stained and dirty”

  • Poor bathroom

    “Bath room was so disgusting” “Rusty and dirty bathrooms”

Review highlights

Location

86/100
31 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

64/100
11 reviews

Fairly good value for money.

“Internet was not free” “Charged twice for my stay” “Worst customer service and also charge”

Breakfast

39/100
19 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

29/100
18 reviews

Unwelcoming reception and unprofessional service.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

WiFi

27/100
5 reviews

Bad internet service.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Comfort

26/100
18 reviews

Room sizes are okay, but uncomfortable with below average beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Vibe

16/100
5 reviews

Poor vibe. Unfriendly atmosphere.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Cleanliness

15/100
25 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

13/100
53 reviews

Average sized but filthy rooms with unacceptable beds.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Amenities

12/100
5 reviews

Poor hotel buildings.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 96% by families, with a score of 51

Good to know

  • Service is poor

    “Front desk staff was horrible” “Worst customer service and also charge”

  • Bad breakfast

    “Complimentary breakfast non existent” “Stale bagels and toast”

  • Reception is not nice

    “Front desk were very rude” “Front desk staff was horrible”

  • Dirty

    “Fridge was smelly and dirty” “This place is a dump”

Review highlights

Location

90/100
9 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

68/100
5 reviews

Fairly good value for money.

“Charged twice for my stay” “Worst customer service and also charge” “Great rates”

Breakfast

40/100
6 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

29/100
10 reviews

Bad reception service.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Comfort

27/100
6 reviews

Rooms are decent sized but not very comfortable.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Cleanliness

17/100
11 reviews

Dirty room.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Room

15/100
16 reviews

Acceptably sized dirty rooms.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Ranked top 94% by couples, with a score of 58

Good to know

  • Dirty room

    “Fridge was smelly and dirty” “Carpet was stained and dirty”

  • Uncomfortable

    “A/c was broken” “AC was broken”

  • Great location

    “Excellent night life” “Excellent parking spaces”

  • Dirty

    “Fridge was smelly and dirty” “This place is a dump”

Review highlights

Location

89/100
7 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Comfort

31/100
6 reviews

Rooms are decent sized but not very comfortable.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Room

18/100
18 reviews

Average sized, unclean rooms with unacceptable bathrooms.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Cleanliness

17/100
6 reviews

Dirty room.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Ranked top 75% by solo travelers, with a score of 66

Good to know

  • Room is not nice

    “Bath room was so disgusting” “Carpet was disgusting”

Review highlights

Room

22/100
5 reviews

Room is not nice.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Good to know

  • Poor housekeeping

    “Complaining about house keeping” “Terrible house keeping”

  • Unpleasant entrance area

    “Tiny hotel lobby” “Stains on lobby furniture”

  • Wonderful sightseeing

    “Close to area attractions” “Easy access to attractions”

  • Poor hotel buildings

    “Unprofessional Reception Area” “Building was disgusting and poorly maintained”

Review highlights

Location

91/100
80 reviews

Great location with excellent sightseeing.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

72/100
39 reviews

Best value for money. Internet is affordable.

“Excellent for the price” “Breakfast is complementary” “Free breakfast, wifi, and cable tv”

Comfort

42/100
34 reviews

Big rooms but uncomfortable with bad beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Breakfast

31/100
29 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

31/100
107 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

26/100
144 reviews

Filthy old rooms, and horrible minibars and TV's. Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms. Spacious rooms.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Bar

24/100
9 reviews

Bar is not good.

“Milk is spoiled” “No juice” “No juices”

WiFi

20/100
38 reviews

WiFi isn't great although it's reasonably priced.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

19/100
51 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Amenities

15/100
36 reviews

Poor buildings and an uninspiring entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Vibe

14/100
39 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Ranked top 96% by families, with a score of 55

Good to know

  • Wonderful sightseeing

    “Close to area attractions” “Easy access to attractions”

  • Unclean hotel facilities

    “Kiddie pool was extremely dirty” “This place is a dump”

  • Unfriendly service

    “Front desk were very rude” “Staff was very unhelpful and lazy”

  • Bad furniture

    “Carpet is worn and stained” “Carpet was stained and dirty”

Review highlights

Location

91/100
31 reviews

Great location with excellent sightseeing.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Breakfast

34/100
11 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Comfort

33/100
9 reviews

Not very comfortable, with bad beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Service

29/100
52 reviews

Unfriendly, unprofessional service. Bad housekeeping and reception.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

WiFi

21/100
13 reviews

Bad internet service.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Room

18/100
61 reviews

Dirty rooms with uncomfortable beds and horrible bathrooms. Run-down rooms with shoddy furniture.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Cleanliness

17/100
22 reviews

Dirty room. Unclean hotel facilities.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Vibe

15/100
15 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

12/100
14 reviews

Poor buildings and an uninspiring entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 86% by couples, with a score of 63

Good to know

  • Bad minibar

    “No refrigerator or microwave” “Mini fridge did not work”

  • Poor beds

    “Bed spread had several stains” “Sheets were disgusting”

  • Uncomfortable

    “A/c was broken” “AC was broken”

  • Best value for money

    “Excellent for the price” “Breakfast is complementary”

Review highlights

Location

88/100
18 reviews

Great location.

“Excellent night life” “Excellent parking spaces” “Location was amazing”

Value

69/100
12 reviews

Fairly good value for money.

“Internet was not free” “No free WI-FI” “Charged twice for my stay”

Comfort

39/100
9 reviews

Not very comfortable, with bad beds.

“A/c was broken” “AC was broken” “Bed spread had several stains”

Breakfast

36/100
7 reviews

Bad breakfast.

“Complimentary breakfast non existent” “Stale bagels and toast” “Breakfast is horrible”

Service

35/100
14 reviews

Service is poor. Poor housekeeping.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

23/100
35 reviews

Terrible beds in dirty rooms. Minibars and bathrooms are unacceptable.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

WiFi

20/100
8 reviews

Bad internet service.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Cleanliness

19/100
9 reviews

Dirty room.

“Fridge was smelly and dirty” “This place is a dump” “Filthy lobby”

Vibe

17/100
7 reviews

Poor vibe. Unpleasant entrance area.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

14/100
6 reviews

Poor buildings and an uninspiring entrance area.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Ranked top 94% by solo travelers, with a score of 51

Good to know

  • Hotel is outdated

    “Gym was outdated” “Television and phone are outdated”

  • Poor vibe

    “Gym was outdated” “Old carpet”

  • Bad internet service

    “Wi-Fi don't work” “No cell phone coverage”

  • Poor hotel buildings

    “Unprofessional Reception Area” “Building was disgusting and poorly maintained”

Review highlights

Service

35/100
6 reviews

Service is poor.

“Front desk staff was horrible” “Worst customer service and also charge” “Worst housekeeping”

Room

20/100
7 reviews

Room is not nice.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

WiFi

20/100
5 reviews

Bad internet service.

“Wi-Fi don't work” “No cell phone coverage” “No cell phone signal”

Vibe

15/100
4 reviews

Poor vibe. Hotel is outdated.

“Gym was outdated” “Old carpet” “Unprofessional Reception Area”

Amenities

12/100
5 reviews

Poor hotel buildings.

“Horrible environment” “Kiddie pool was extremely dirty” “Unprofessional Reception Area”

Good to know

  • Room is not nice

    “Bath room was so disgusting” “Carpet was disgusting”

Review highlights

Room

24/100
4 reviews

Room is not nice.

“Bath room was so disgusting” “Carpet was disgusting” “Sheets were disgusting”

Review Semantics by TrustYou

Customer Reviews of Metropolitan Resort Orlando

2.5 out of 5.Based on 1191 guest reviews, Poor

Property Description

The Orlando Metropolitan Resort is located on International Drive. All 297 spacious guest rooms offer a refrigerator, microwave upon request. Amenities include Large Outdoor pool and Whirlpool,tennis court and children's playground. There are many shops and restaurants within walking distance. Complimentary Scheduled shuttle transportation to Disney, Universal Studios and Sea World. Complimentary use of the YMCA Aquatic Center located adjacent to our property with the State of the Art Fitness Center.

Details / Other Expenses

Check In:4pm
Check Out:12 Noon
Year of Last Renovation:2007
Floors:5
Rooms:297
Corridors:All Rooms Have Exterior Hallways
Non Smoking Rooms:297
Handicap Rooms:
Suites:0
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:0
Meeting Space:7000 sq. feet
Banquet Space:Holds 300 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:0.3 Mi
Lounge/Bar Hours:4:00 pm - 1:00 am
Pool Info:
Large outdoor pool with whirlpool - guests has access to YMCA indoor pool located behind our building
Policies / Expenses
Cancellation:
Individual Call in 72 hrsGroup rooming list based on contract
Nightly Parking:o
Typical Group Deposit:10%
Total Taxes:12.50%
Total Misc Fees:$5.00 USD
(mandatory resort fees/taxes)
State Tax: 6.50%
Occupancy Tax: 6.00%
Resort/Hotel Fee: 5.00 Per Night
Shipping Handling Fee: 5.00 Per Item
Rooms Wireless Internet Fee: 8.00 Per Day

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
limited pet rooms available - 50.00 non refundable fee - up to 30 pounds


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Complimentary breakfast
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Tennis court
  • Terrace

Airport & Shuttle Information

Orlando International Airport (MCO) 12 miles.

Local Shuttle Info: I-Ride Trolley - low cost

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Orlando Metropolitan Resort, The Metropolitan Resort

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"This has to be the easiest reservation I have ever encountered, as far as a group reservation anyway. When I made group reservations for my other daughter's wedding in Houston a few years ago, it was a nightmare! Wish I would have known about you then." Carolyn H. - Boston, MA

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