5807 Ferry St., Niagara Falls, ON L2G1S8 Canada (CAN)
3 Star Downtown Hotel
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Based on 43 guest reviews

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  • Outdoor pool at hotel
  • Access to gym on-site
  • 85 sleeping rooms in hotel
  • 11 floors in property
  • 12 suites in property
  • Check out: 11:00 AM
  • Group booking rating of 10.0/10
  • 2 meeting rooms in property

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Room Types

Check RatesPremier Suite 1 King Bed
Check RatesStandard Room 1 King Bed
Check RatesStandard Room 2 Queen Beds No View
Check RatesSuperior Room 1 King Bed Jetted Tub View
Check RatesSuperior Room 2 Queen Beds View

Local Attractions

Fallsview Resort Casino, Clifton Hill, Marienland, Casino Niagara, Maid of the Mist, Skylon Tower

Verified Reviews of Emerald Crown Hotel

Below are the verified reviews from guests that we have booked recently:
"Met Expectations"
Overall Score4.0/ 5
Staff was very friendly and accommodating. Location was a bit further than they let on during the booking process from the major attractions but it was very reasonably priced compared to other Niagara Falls hotels. Rooms were fine, but TV's were very poor despite being a "flat screen". Restaurant downstairs had an excellent breakfast with affordable prices. Our group was happy with the experience overall and would come back.
(Group coordinator, booked 7 rooms), from CA flag
14-Sep-2015 Verified Review, stayed from Thu Sep 10 to Sun Sep 13 2015 at a C$91.00 group rate.
"Very Accomodating Surprise 30th Birthday Party"
Overall Score4.0/ 5
I was having difficulty trying to book a hotel in the area for my fiancé's 30th birthday. I needed to book with a specific hotel because that's where our tour bus left for our wine and beer tour. I had gone through a group booking service and many hotels contacted me. Joe from the Emerald Crown Hotel was the most forth right. When I contacted him he actually called the tour company and had the tour bus come and pick us up at the new location at no extra cost. On the day of the tour, he also heard we were stressed out about where we could get a quick lunch before the bus picked us up. He opened the hotel restaurant just for us and he made us chicken finger, jalapeño poppers, calamari and shrimp. He even bought the birthday boys a beer! There was a mix up with our room booking but to make it right, he bumped us up to the honeymoon suite at no extra cost! I have never had such awesome customer service! I would highly recommend this hotel on that fact alone. The rooms were clean and the beds were comfortable. I would definitely go back if I needed to stay in the area again.
(Group coordinator, booked 10 rooms), from US flag
24-Jan-2015 Verified Review, stayed from Sat Jan 17 to Sun Jan 18 2015 at a C$59.00 group rate.
Response from Management on 28-Jan-2015:
Hello Stephanie,It was a pleasure to host your boyfriend's birthday here at The Emerald Crown! I am glad everyone had a wonderful time in Niagara Falls. If there is anything I can for you in the future, please feel free to reach out.

Property Description

The Emerald Crown Hotel is the JEWEL of Niagara Falls, ON. This recently renovated hotel is located in the heart of the tourists district and has meets the needs for families, social groups, church gatherings and motorcoach groups. Set in a magnificent, modern and attractive tower, The Emerald Crown offers 85 elegantly appointed guestrooms, including 12 unique speciality fireplace/jacuzzi ensembles and 28 Jacuzzi suites. For your personal pleasure, we have an indoor pool, a seasonal outdoor pool, and hot tub - we leave nothing to chance. Adjacent to the hotel is The Old Fashioned Restaurant & Bar - a casual dining experience for the entire family featuring a full service bar and games room. Whether your traveling on business or pleasure, The Emerald Crown Hotel Niagara Falls offers the best of both worlds. In addition, we offer business and special function meetings rooms, which can be designed and set-up to suit any small to mid-size occasion. We are conveniently located in the heart of the tourist district - Nestled between the majestic cataracts, serene parkland and many famous addresses like the New Casino for which we offer free shuttle, Marineland, Hornblower, and Canada One Factory Outlet Shopping Mall, just to name a few. Special winery and a variety of sightseeing tours are also available. Whether Niagara Falls is your destination of choice or a stop along the way, Park Plaza Niagara Falls is situated close to all major highways, bridges and airports. The Emerald Crown Hotel Niagara Falls provides unparalleled friendly service, unprecedented value and a commitment to our guests. We look forward to hosting your next visit.

Details / Other Expenses

Check In:3:00 PM
Check Out:11:00 AM
Year of Last Renovation:2014
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:73
Handicap Rooms:1
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:2 View Spaces
Meeting Space:2300 sq. feet
Banquet Space:Holds 1500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:4PM-11PM
Pool Info:
Outdoor open based on seasonality.Indoor pool under contstruction
Policies / Expenses
15 days for cancellation for groups.
Nightly Parking:12.0
Typical Group Deposit:25%
Total Taxes:16.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax:13.00% (HST)
Occupancy Tax: 3.00% (TIFF)
Parking Fee:12.00 Per Night
Additional Person Fee:10.00 Per Person (Based on double occupancy)
Rooms Wireless Internet Fee: 0.00 Per Day

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
Non Shedding PetsUnder

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Within approximately 90 minutes of the four international airports: Toronto's Pearson International Airport, about 90 minutes north; Hamilton International Airport, approx. 50 minutes north; Greater Buffalo International Airport, a 30-minute drive south of Niagara Falls, and Niagara Falls International Airport, about 15 minutes to the south. There is also a regional airport, located in Niagara-on-the-Lake, which handles commercial, charter, private and corporate aircraft from three runways, 24 hours a day, 7 days a week.

Local Shuttle Info: WE-GO City Transit Service passes sold onsite with a bus stop located directly across the street from Hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Restaurant located onsite.Continental & Full Breakfast available at additional cost.

Previously known as:
Niagara Plaza by Fairbridge Hotels, Niagara Plaza Hotel, Park Plaza Niagara Falls, Super Quality Hotel & Conference Centre

Meeting Rooms and Banquet Rooms at Emerald Crown Hotel

Below are the meeting, banquet, conference and event spaces at Emerald Crown Hotel.

Feel free to use the Emerald Crown Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Niagara Falls event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Brock Room 26 x 48 x 9 1248104/--7352303630--/----125125
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Brock Room

Room Type:
General Meeting Room
Total Size:
1248 Sq. Mi
26 x 48 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • Flip Chart
  • Air Conditioning
Secord Room 19 x 24 x 9 45638/--2719111311--/------46
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Secord Room

Room Type:
General Meeting Room
Total Size:
456 Sq. Mi
19 x 24 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • Flip Chart
  • Air Conditioning

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